Multi-instance Cloud Run split-brain (now fixed with max-instances=1 & min-instances=1)
Recommended OEM Parts to Load on Truck
None specified
Technician Notes
Caller Jack Nichols completed Phase 1 intake and opened /s/ZwewIaZx, but Cloud Run autoscaled a 2nd container instance at 16:50:55Z which rejected the camera WebSocket. Fixed in revision sightline-00028-7qx.
Error Codes
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Visual Evidence
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Acoustic Notes
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Safety Hazards
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Tried on Call
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AI Confidence
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Interactive Call Story & Transcript
3 conversational turns · 2 system milestones · Est. duration 0:42
1 · Caller Reported
Camera WebSocket was routed to a second Cloud Run container instance before max-instances=1 was pinned.
Caller: Jack Nichols
2 · Visual & OCR Proof
Equipment
0 high-res photos captured
3 · Triage & Truck Load
🔧 STANDARD REPAIR · PARTS REQUIRED
Parts: Standard diagnostic kit
🎧 Stereo Call Recording (Caller Left · Sam Right) — Click any ▶ timestamp below to jump audio⬇ Download WAV
🛡️ CHAPTER 1. INTAKE & ID+0:02
🤖 Sam (Dial Agent Labs)
Hello! Thanks for calling SightLine Rapid Diagnostics on a recorded line. How can I help you today?
🛡️ Compliance & Recording Disclosure
🤖 Sam (Dial Agent Labs)
Hi, this is Jack Nichols at N 54043 E Buffett Bay, Naubinway, Michigan. My callback number is 517-745-2355.
⋯ 1 routine / background turn hidden in Key Story view — Click to expand full log
📱 CHAPTER 2. CAMERA LINK+0:38
🤖 Sam (Dial Agent Labs)
Thanks Jack! I have saved your contact info and texted the diagnostic camera link to 517-745-2355. Put me on speakerphone, open that link, and tap Tap to Start Camera Diagnostics so I can see your camera feed.
⋯ 1 routine / background turn hidden in Key Story view — Click to expand full log
📋
Phase 1 Gate Unlocked · Caller & Address Verified
Jack Nichols · N 54043 E Buffett Bay, Naubinway, Michigan · +15177452355
🚚
Triage Decision Locked: 🔧 STANDARD REPAIR · PARTS REQUIRED
Camera WebSocket was routed to a second Cloud Run container instance before max-instances=1 was pinned.